Refund and Returns Policy

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Refund Policy for Guns and Ammo Shop

At Guns and Ammo Shop, we prioritize customer satisfaction and strive to ensure that every purchase meets your expectations. However, due to the nature of our products, we have specific guidelines in place for returns and refunds.

1. Eligibility for Returns and Refunds

  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will issue a full refund or replacement once the product is inspected.
  • Incorrect Items: If you receive an item that is not what you ordered, please notify us within 7 days. We will arrange for the return of the incorrect item and ship the correct one at no additional cost.
  • Non-refundable Items: Certain products, such as ammunition and firearms, are non-returnable due to legal and safety reasons. Please double-check your order before finalizing the purchase.

2. Return Process

If you are eligible for a return, please follow these steps:

  1. Contact us via email at

    sales@gunsandammoshop.com or call +1(303) 416 5746

    with your order number and details of the issue.
  2. We will provide you with a return authorization and shipping instructions.
  3. Ensure that the item is returned in its original, unused condition and packaging.
  4. Ship the product back to us using a trackable shipping method. Return shipping fees may apply depending on the circumstances.

3. Refunds

Refunds will be issued in the original form of payment within 7 to 14 business days after the item is received and inspected. Please note:

  • Shipping fees are non-refundable.
  • If the return is due to customer error (e.g., incorrect order), the return shipping cost will be the customer’s responsibility.

4. Exchanges

We do not offer direct exchanges. If you would like to exchange an item, please initiate a return for a refund and place a new order for the desired item.

5. Contact Information

If you have any questions or concerns about our refund policy, feel free to reach out to us:

  • Email: sales@gunsandammoshop.com
     
  • Phone:

    +1(303) 416-5746

We appreciate your understanding and thank you for choosing Guns and Ammo Shop!